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美國消費者感到擔憂,因為零售商開始使用人工智慧定價工具。

美國消費者感到擔憂,因為零售商開始使用人工智慧定價工具。

B2🇺🇸 English → 🇹🇼 中文

October 19th, 2026

美國消費者感到擔憂,因為零售商開始使用人工智慧定價工具。

B2
Please note: This article has been simplified for language learning purposes. Some context and nuance from the original text may have been modified or removed.

🇹🇼 中文

美國消費者對連鎖餐廳和大型零售商設定價格的高科技方式感到憤怒和困惑。

U.S. consumers are angry and confused about the high-tech ways that restaurant chains and major retailers set prices.

在雜貨店的貨架上,電子價格標籤正在取代紙質標籤。

Digital price tags are replacing paper ones in grocery aisles.

AI工具會預測顧客可能的反應,幫助企業決定該收多少錢。

AI tools help businesses decide what to charge by predicting how customers might respond.

「動態定價」和「監控式定價」等詞彙在社群媒體上引發焦慮。

Terms like "dynamic pricing" and "surveillance pricing" are causing anxiety on social media.

在那裡,使用者想知道不同的人是否會為同樣的產品支付不同的價格。

There, users wonder if different people pay different prices for the same product.

美國人習慣機票、飯店房間和叫車的價格會變動。

Americans are used to changing prices for flights, hotel rooms and rides.

但日常花費受到他們不理解的演算法影響,這已觸動敏感神經。

But everyday spending shaped by algorithms they don't understand has touched a nerve.

他們可能不知道自己在分享個人資料,這也同樣令人不安。

So has personal data they may not know they are sharing.

顧問公司科爾尼的凱蒂·湯瑪斯表示,誰掌握權力引發重大緊張:是企業還是消費者。

Katie Thomas of the consulting firm Kearney said there is major tension over who will hold the power: companies or shoppers.

企業表示,有些疑慮來自誤解。

Companies say some concerns come from misconceptions.

沃爾瑪執行長約翰·弗納在部落格文章中說,電子標籤能節省員工時間,並讓價格保持最新。

Walmart CEO John Furner said in a blog post that digital tags save workers time and keep prices current.

他說,這些標籤不會用來根據天氣、時段或個別顧客來調漲價格。

He said the labels are not used to raise prices based on weather, time of day or the individual shopper.

他補充說,沃爾瑪是為商品定價,不是為個人定價。

He added that Walmart prices the product, not the person.

但企業對所收集的資料並不總是公開透明,這讓消費者產生懷疑。

But companies are not always transparent about the data they collect, which has made consumers suspicious.

立法者和監管機構正在採取行動。

Lawmakers and regulators are acting.

根據全國州議會聯合會,今年至少有30個州的議員審議過定價相關法案。

Legislators in at least 30 states have considered pricing bills this year, according to the National Conference of State Legislatures.

這些法案包括針對演算法定價和個人化定價的措施。

These include measures on algorithmic and personalized pricing.

聯邦貿易委員會提出了一項政策,警告個人資料的使用問題。

The Federal Trade Commission has proposed a policy warning about personal data.

該委員會表示,若未揭露使用個人資料來設定個人價格,可能違反消費者保護法。

It says failing to disclose the use of personal data to set individual prices could violate consumer protection law.

October 19th, 2026

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