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McDonald's sued for recommending pricing AI tool to U.S. franchisees

McDonald's sued for recommending pricing AI tool to U.S. franchisees

C1🇨🇳 中文 → 🇺🇸 English

October 6th, 2026

McDonald's sued for recommending pricing AI tool to U.S. franchisees

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Please note: This article has been simplified for language learning purposes. Some context and nuance from the original text may have been modified or removed.

🇺🇸 English

McDonald's is facing a federal lawsuit alleging that its AI-enhanced pricing tool violates antitrust law, because the tool shared non-public data with franchisees who might compete in the same market.

麦当劳正面临一桩联邦诉讼,该诉讼指控其AI增强型定价工具违反反垄断法,原因是该工具与可能在同一市场竞争的加盟商共享了非公开数据。

The lawsuit, filed on Friday in Illinois, alleges that McDonald's pricing tool uses artificial intelligence to gather data that competing franchisees would not normally share, such as store-level sales figures.

这起诉讼于周五在伊利诺伊州提起,指控麦当劳的定价工具利用人工智能收集竞争加盟商通常不会共享的数据,如门店层面的销售额。

The Chicago-based burger giant said it offers the tool to its U.S. franchisees to help them set prices for their respective restaurants.

这家总部位于芝加哥的汉堡巨头表示,其向美国加盟商提供该工具,以帮助他们为各自的餐厅设定价格。

The lawsuit also attributes the rise in McDonald's prices in the US market to the aforementioned pricing system.

该诉讼亦将麦当劳在美国市场价格的上扬归咎于上述定价系统。

The lawsuit alleges: "McDonald's established and for years operated a proprietary information-sharing pricing platform that uses data from its millions of daily transactions to set menu prices at thousands of restaurants across the country.

诉讼称:“麦当劳建立并多年运营着一个专有的信息共享定价平台,该平台利用其数百万笔每日交易的数据来设定全美数千家餐厅的菜单价格。

The result is algorithmic price manipulation targeting customers who were already financially stretched."

结果就是对原本已捉襟见肘的顾客进行算法价格操纵。”

On Tuesday, McDonald's asserted that the lawsuit was "rife with inaccuracies" and stated that it would vigorously defend itself.

麦当劳于周二声称,这起诉讼“充满不准确之处”,并表态将积极展开自我辩护。

In a statement, the company said: "At McDonald's restaurants, AI does not set menu prices—it is McDonald's franchisees who set prices.

该公司在一份声明中表示:“在麦当劳餐厅,人工智能并不设定菜单价格——设定价格的是麦当劳加盟商。

Franchisees may use optional tools to help them make the best decisions for their business and customers, but these tools do not in any way automate, coordinate, or fix prices."

加盟商可以使用可选工具,以帮助他们为自己的业务和顾客做出最佳决策,但这些工具不会以任何方式自动化、协调或固定价格。”

The lawsuit was filed on behalf of Michael Thomas, a consumer from DeKalb, Illinois.

这起诉讼系代表伊利诺伊州迪卡尔布的一名消费者迈克尔·托马斯提起的。

According to the complaint, Thomas frequented McDonald's and would order a Quarter Pounder with cheese, fries, and a Coke.

根据诉状所述,托马斯经常光顾麦当劳,并点一份带芝士的足三两汉堡、薯条和一杯可乐。

The lawsuit alleges that Thomas noticed price discrepancies among the various McDonald's locations near his home.

诉讼称,托马斯察觉到其住所附近各家麦当劳门店之间存在价格差异。

McDonald's claims that it has been using AI-driven pricing tools for more than a decade.

麦当劳宣称,其运用AI驱动的定价工具已逾十载。

The program takes into account store sales, geographic location, and numerous other factors—including competitors' pricing—in order to determine the optimal prices for menu items.

该项目综合考量门店销售额、地理位置及其他诸多因素——其中包括竞争对手的定价——以厘定菜单项目的最优价格。

McDonald's has stated that long before it adopted AI-enhanced tools, it was already collecting data and recommending prices to its franchisees, who own and operate 95% of the company's 14,000 restaurants in the United States.

麦当劳表示,早在采用AI增强工具之前,它就已经收集数据并向加盟商推荐价格,而这些加盟商拥有并经营着麦当劳在美国的14,000家门店中的95%。

A spokesperson for McDonald's stated, "We are merely providing background information on the current situation.

麦当劳的一位发言人表示:“我们仅仅是在为当前局势提供背景信息而已。

We have no ability whatsoever to influence the pricing on restaurant menus."

我们根本不具备任何影响餐厅菜单定价的能力。”

However, the lawsuit claims that McDonald's holds "significant influence" over its franchisees, enough to compel them to comply with its recommended pricing.

然而,诉讼中声称,麦当劳对其加盟商具有“重大影响力”,足以迫使他们遵从其所建议的定价。

On Tuesday, a reporter left a message with the National Owners Association, which represents McDonald's franchisees.

记者于周二向代表麦当劳加盟商的全国所有者协会留言。

For years, McDonald's has continuously explored various value strategies in the United States and other markets, striving to win back lower-income consumers whose visits to fast-food chains have been steadily declining.

多年来,麦当劳始终在美国及其他市场不断探索各类超值策略,力图重新赢回那些光顾快餐连锁店频次持续走低的低收入消费者。

However, franchisees do not always adhere to its guidelines.

然而,加盟商并非始终遵循其指导方针。

During a conference call with investors in August, Chris Kempczinski, McDonald's Chairman and CEO, pointed out that only 60% of American restaurants offer the 10 menu items priced below $3 that McDonald's has proposed.

在8月与投资者举行的电话会议上,麦当劳董事长兼首席执行官克里斯·肯普钦斯基指出,仅有60%的美国餐厅提供麦当劳所提议的10项定价低于3美元的菜单选项。

Kempczinski said, "As you know, in our system, this isn't something we can accomplish at the flip of a switch.

肯普钦斯基表示:“如你所知,在我们的体系中,这并非我们一按开关就能办到的事。

It requires communication with franchisees."

这需要与加盟商进行沟通。”

The lawsuit asks the judge to certify the case as a class action and demands that McDonald's pay damages to the class.

诉讼请求法官将此案认定为集体诉讼,并要求麦当劳向该集体支付损害赔偿。

The lawsuit also seeks to prevent McDonald's from enforcing agreements that restrict competition.

诉讼还寻求阻止麦当劳执行限制竞争的协议。

October 6th, 2026

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